I got the help I needed to set up the account. I received a great discount on my 1st package. And the credits don't run out until I use them and I can just top it up as needed. Couldn't be easier!!
Easy to use process and intuitive menu options. Terrific and immediate Australian-based phone support.
Terrific customer service. Very willing to help. Process was smooth and effective.
fast and reliable great service and support
Amazing customer service. Would definitely recommend and use them over and over again
SMS broadcast has made sending SMS and generating leads and new business that little bit easier. With a great and simple online program, im very happy with SMS broadcast The online help is second to none with the return reply to all my queries being lightning fast. Keep up the great work SMS broadcast. Anth
The customer service we received was excellent - all our questions were answered and they provided some solid recommendations specific to our organisation's needs. I had to contact you a couple of times and we received a positive outcome both times. We are now signed up to your service and it is working nicely for our requirements. Thanks. Brian Dineen, Gumala Enterprises.
Great to have local phone support when needed friendly helpful team who were very happy to sssist me during set up Happy to recommend to others
With SMS Broadcast we are able to send SMS reminders to our customers from within our management software. So convenient, and a reply is delivered to our inbox. We needed some assistance from SMS Broadcast Technical Support in the initial set up and they replied to our request quickly and had us up and running in no time. Fantastic service.
I changed SMS providers to SMS broadcast as they have a help desk within Australia. I found their service simple and straightforward. I was able to set the Alpha-Numeric Sender ID for our organisation the same day. With a previous provider i wasn't able to get this set up after emailing backwards and forwards repeatedly. Thank you SMS broadcast!
Great service, extremely fast with getting the message out and very helpful over the phone! Would definitely recommend for your business!
Good customer service wtih timely return of calls :-)
Thanks ever so much for a great service, on joining last month I spoke to a lovely gentleman who was helpful and guided me through the entire process. This was quick and easy to follow. Only just signed up with SMS Broadcast bu it has been a very smooth transition.
This is my first time using a service such as this, and I was unsure if it was the right tool for my purpose. With some terrific assistance from the support team I am now using this service regularly to keep my volunteers updated about events in their area. The support team even showed me how to modify my less-than-perfect excel databases to make it super easy to list numbers for messaging! So far I am only using the basic functions, but it's great to know the product can increase with my needs further down the track!
Contacting your help desk team was a simply task they were very professional and speedy with their assistance Would highly recommend SMSbroadcast
SMS Broadcast was easy to set up and use. A representative called us as soon as we had signed up and walked us through each step, which was unexpected but also incredibly helpful. A colleague suggested I use SMS Broadcast and will definitely be using you in the future! Thank you!
SMS Broadcast is so easy to use and whenever I have technical questions, they are very prompt at getting back to me with helpful advice.
my staff and I have found your site so so easy to use, and thank you Scott for your speady reply to a couple of questions I had. Regards Fausto
I was able to interface my software to the SMS system easily. I was able to send SMS Texts and receive responses within the hour. Contacted the company with a couple of questions and they were answered promptly. So far this has been a good experience.
No problems at all dealing with SMS Broadcast! Fast response times when dealing with customer support!
It was our first time using any group SMS. It was very easy to set up and use, and the support has been excellent. Highly recommended!
delivers to all Australian mobiles through on-shore connections